Adora Inc.

Adoraカスタマーサポート

Account settings/ Initial setup

Account Setup and Cancellation

How can I change my password?

What should I do if I forgot my password?

Password

What is a valid email address?

Email Address

Parent–child account linking

How to display the QR code

What should I do if the QR code is not displayed after reinstalling the app?

What should I do if I’m unable to scan the QR code?

QR code

How many parents and children can be registered?

Is it possible to link a parent and child account remotely?

How can I add my child?

How do I register a child account?

How can I change my child’s icon or name?

Can I change the order of my children in the app?

What should I do if the “Add Child (+)” button cannot be tapped?

How can I delete a linked child profile?

How can I add another parent?

Where do I enter the family invitation code?

Is it possible for parents to log in to the same account from multiple devices?

What should I do if I accidentally deleted a parent account?

How can I log in to my parent account?

How can I sign out of a parent account?

Parent/Child

An error has occurred with your Apple Family Sharing settings.

Features

Initial Setup

Check App and OS versions

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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